How are health workers paid and does it matter? Conceptualising the potential implications of digitising health worker payments

Abstract

► Payment digitisation efforts in the health sector in low/middle-income countries have accelerated due to the COVID-19 pandemic. ► Research on impacts of worker payment digitisation on health systems is lacking. ► Our conceptual model details how payment digitisation could improve health systems. ► Wage digitisation has the potential to improve health system performance and provider well-being and consequently, patient outcomes. ► Critical gaps in evidence need to be addressed to support implementation and effective innovation.